Leads24 is committed to protecting the privacy of its users. This Privacy Policy outlines how Leads24 collects, uses, and shares personal information obtained through its website. We are committed to protecting your privacy and complying with applicable data protection laws and Meta Platform Policies.
This Privacy Policy applies to:
Our mobile and web applications
Services integrated with Meta Platforms (Facebook, Instagram, WhatsApp, Threads)
APIs, tools, and features provided through the App
It does not apply to data collected directly by Meta Platforms. Meta’s own privacy policies govern their services.
We collect only the minimum information required to provide our services.
Name and basic profile details
Email address
Business information (Pages, Ad Accounts, Instagram or WhatsApp Business accounts)
Messages, content, or media you choose to send or publish using the App
Support requests and communications
When you connect your Meta account and grant permissions, we may access the following categories of data:
Public profile information (name, profile picture, user ID)
Primary email address (if granted)
Pages you manage
Page posts, comments, reactions, followers, and insights
Page metadata and settings
Public Page content and engagement data
Ad account details
Campaign performance and analytics
Leads generated from lead ads
Event data for optimization and reporting
Business profile information
Media, comments, mentions, and messages
Insights and engagement metrics
Branded content and creator-related data
Business profile information
Messages sent or received via WhatsApp Business
Media attached to authorized conversations
Event logs such as purchases or leads
Messages are accessed only for accounts you authorize and in compliance with WhatsApp opt-in requirements.
Device and browser information
IP address (used for security and fraud prevention)
Log data and usage analytics
Error and performance diagnostics
We use collected information only for legitimate business purposes, including to:
Authenticate users and manage accounts
Provide, operate, and improve the Service
Display insights, analytics, and reports
Enable messaging, publishing, and moderation features
Manage advertising and marketing tools
Respond to user inquiries and support requests
Ensure security, prevent fraud, and comply with legal obligations
We do not use personal data for profiling or advertising outside the Service.
We process personal data based on one or more of the following legal grounds:
Your consent
Performance of a contract
Legitimate business interests
Compliance with legal obligations
You may withdraw consent at any time by revoking permissions via Meta account settings.
We do not sell or rent personal data.
We may share data only:
With authorized service providers acting on our behalf
When required by law or legal process
To protect our rights, users, or platform integrity
With Meta Platforms as part of API usage
All third-party processors are bound by confidentiality and data protection obligations.
Data is retained only as long as necessary for the purposes described
When no longer required, data is securely deleted or anonymized
Users may request deletion of their data at any time
We implement industry-standard safeguards, including:
Secure servers and encrypted connections
Access controls and authentication mechanisms
Regular security reviews and monitoring
However, no system is completely secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Withdraw consent
Request data portability
Requests can be made by contacting us using the details below.
You can:
Review or revoke permissions via your Meta account settings
Disconnect your Meta accounts from the App at any time
Revoking permissions may limit or disable certain features.
The Service is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
Your data may be processed or stored in countries outside your own. We ensure appropriate safeguards are in place in accordance with applicable laws.
The Service may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies independently.
We comply with:
Meta Platform Terms
Meta Developer Policies
Data Use Checkup requirements
Access Verification obligations
We access only data explicitly authorized by users and use it solely for approved purposes.
We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date. Continued use of the Service constitutes acceptance of the changes.
If you have questions, requests, or concerns regarding this Privacy Policy or your data:
Leads24 collects personal information from users when they submit a form, request a quote, or sign up for our newsletter. This information may include name, email address, phone number, and company name.
Leads24 also collects non-personal information through the use of cookies. Cookies are small text files that are stored on a user's device when they visit our website. We use cookies to improve user experience and to analyze website traffic. Users can choose to disable cookies in their browser settings, but this may affect the functionality of our website.
Information Use
Leads24 uses personal information to provide users with requested services, such as sending quotes or newsletters. We may also use personal information to contact users regarding their use of our website or to inform them about our products and services.
Leads24 does not sell or share personal information with third parties for marketing purposes. We may, however, share personal information with trusted third-party vendors who assist us in providing services to users. These vendors are contractually obligated to keep personal information confidential and to only use it for the purposes of providing services to Leads24.
Information Security
Leads24 takes reasonable measures to protect the personal information of its users. We use industry-standard security technologies to safeguard personal information from unauthorized access, disclosure, or destruction. However, no security system is completely secure, and Leads24 cannot guarantee the security of personal information.
Data Retention
Leads24 will retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
User Rights
Users have the right to access, correct, or delete their personal information held by Leads24. Users may also request that Leads24 restrict the processing of their personal information or object to the processing of their personal information. To exercise these rights, users should contact Leads24 using the contact information provided below.
Updates to Privacy Policy
Leads24 may update this Privacy Policy from time to time. Users will be notified of any material changes to this Privacy Policy through a notice on our website or by email.
Contact Information
If you have any questions or concerns about this Privacy Policy or about the collection, use, or sharing of your personal information by Leads24, please contact us at support@leads24.com
.